ph charm Terms and Conditions

You must be at least 21 years of age to register and use the ph charm platform, in accordance with applicable regulations in the Philippines. By creating an account, you confirm that all information you provide during registration is accurate, complete, and up to date. Each person may only hold one account on the platform — duplicate accounts are not permitted and may be suspended without notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect that your account has been accessed without your authorisation, you must notify us immediately through the contact details provided on the platform. ph charm reserves the right to verify your identity at any time and to request supporting documents as part of our account verification process. Accounts found to contain false or misleading information may be suspended or permanently closed.

All financial transactions on ph charm are conducted in Philippine pesos (PHP). Deposits can be made using the payment methods listed on the Deposit page, which include GCash, bank transfer, and QR payment options available to Filipino players. You are responsible for ensuring that the payment details you use belong to you — third-party deposits are not accepted and may result in account suspension. Withdrawal requests are processed in accordance with the platform's current processing schedule, and minimum and maximum transaction limits apply as stated on the Deposit page. ph charm is not responsible for delays caused by your bank or payment provider once a withdrawal has been approved and dispatched from our end. Any bonuses or promotional credits are subject to the specific terms stated on the Promotion page and must be met before any associated funds can be withdrawn. We reserve the right to reverse any transaction that is found to be fraudulent, made in error, or in violation of these terms.

The ph charm platform is provided for personal entertainment purposes only and must not be used for any commercial, fraudulent, or unlawful activity. You agree not to use any automated software, bots, scripts, or other tools to interact with the platform in a way that is not intended for regular players. Collusion, match-fixing, bonus abuse, and any form of manipulation of game outcomes are strictly prohibited and will result in immediate account suspension and forfeiture of any balances. You must not attempt to access any part of the platform's systems, servers, or databases beyond what is made available through the standard user interface. Any content you submit through the platform — including support messages or profile information — must not contain offensive, defamatory, or illegal material. ph charm reserves the right to investigate any account suspected of prohibited conduct and to take appropriate action, including permanent closure and reporting to relevant authorities where required. Players who believe they have been affected by another user's misconduct are encouraged to contact our support team through the details available on the platform.

ph charm is committed to promoting responsible gaming and providing tools that help players stay in control of their activity on the platform. We encourage all members to set personal deposit limits, session time reminders, and to take breaks when needed to ensure that gaming remains an enjoyable form of entertainment. Players who feel that their gaming habits are becoming harmful to themselves or others are strongly encouraged to visit our Responsible Gaming page for guidance, resources, and self-exclusion options. Self-exclusion requests will be processed promptly, and during any active self-exclusion period, the affected account will be restricted from accessing the platform and from receiving promotional communications. It is the player's responsibility to avoid creating new accounts during a self-exclusion period — any accounts opened in violation of a self-exclusion will be closed and balances may be forfeited. ph charm does not accept any liability for losses incurred by a player who continues to access the platform in breach of a self-exclusion arrangement. If you need immediate support, please refer to the contact information and external resources listed on our Responsible Gaming page.

Your personal information is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. By registering an account, you consent to the collection, storage, and use of your personal data as described in the Privacy Policy. ph charm uses industry-standard security measures to protect your account and transaction data, but you are also responsible for keeping your login credentials secure and not sharing them with anyone else. We may use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional communications. You have the right to request access to the personal data we hold about you, and to request corrections or deletions in accordance with applicable data protection regulations in the Philippines. Any data breach or suspected unauthorised access to your account should be reported to us immediately so that we can take appropriate protective action. For full details on how your data is handled, please review our Privacy Policy.

ph charm provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times — scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect availability. We are not liable for any loss of data, loss of profits, or indirect damages arising from your use of or inability to access the platform, to the fullest extent permitted by applicable law in the Philippines. Game outcomes on the platform are determined by certified random number generation systems, and ph charm does not accept liability for any perceived unfairness in individual results. We reserve the right to amend, suspend, or discontinue any feature, game, promotion, or section of the platform at any time without prior notice. These Terms and Conditions may be updated periodically, and the most current version will always be available on this page — it is your responsibility to check for updates regularly. Continued use of the platform after any changes to these terms constitutes your acceptance of the revised version. If you have any questions about these terms, please visit our FAQ page or contact our support team through the details provided on the platform.